FREQUENTLY ASKED QUESTIONS

  1. In Malaysia, there is just one trusted and legitimate online gaming organization, A9play2u is one of them.
  2. Continuous system optimization for a more simple, convenient, and secure experience.
  3. Get the advantage of making unlimited withdrawals daily.
  4. For the finest service, we concentrated on the Malaysian markets.
  • HOW TO DOWNLOAD A9PLAY?

    STEP 1: Go To A9play Download

    After you’ve installed “A9play” on your phone, you’ll need to create an A9play account.

    Scan the QR code or export the QR code directly from the photo to your album by clicking the “New User Registration” button.

    Don’t you have a referrer, please register as a visitor by clicking the “Register as a Visitor” button.

    STEP 2: Register at A9play UID

    The account username for logging into your A9play APP is UID.

    You must create a new login ID and set a password on the registration page.

    The last three UID characters cannot all be digits, and the first character must be an alphabetical letter (a-z), with a length of 6 (minimum) to 15 (maximum).

    The length of the password must be at least 6 characters. It can be entirely in numbers or letters or a combination of both.

    STEP 3: Register with your phone number.

    Click “Next” to proceed to the login screen when you’ve finished creating your own UID and Password.

    To obtain the verification code, enter your cell phone number.

    CONGRATULATIONS – you have successfully registered yourself individual A9play Account after completing all of the previous procedures.

  • The Username of your Account is the UID. It’s the same as your name.

    It safeguards your account across many user groups by preventing an account from fraud by malevolent users, all while providing the most secure user experience possible.

    It is important to note that the UID account cannot be modified.

  • Step 1: Look for “Forgot UID” under “Help” at the bottom right of the login screen.

    Step 2: To restore your UID, select “mobile phone number.”

    Step 3: To reclaim your UID, enter your cell phone number to obtain a verification code.

  • Step 1: Go to the bottom right of the login page and select “Forgot Password” to reset your password.

    Step 2: To reset the password, select “mobile phone number.”

    Step 3: To acquire the verification code, enter the right UID account number and mobile phone number.

    Step 4: To complete the reset, type your new password into the two boxes provided and click “Next.”

  • Step 1: Open A9play > Register > Fill Players Registration form> Enter valid Mobile No.

    Step 2: Enter your mobile phone number and select Send Verification Code to Mobile Phone from the drop-down menu.

    Step 3: Type in the verification code you just got.

    Step 4: To complete the registration, click “Next.”

  • The importance and convenience of registering a mobile phone number cannot be overstated. You’ll need it to reset your password or locate it in the future. In other words, receiving the verification code is required in the event that you forget your password.

  • The player cannot make any withdrawals if you register a full name that differs from your bank accounts. Because the system will be unable to execute your withdrawal due to an identification mismatch, you will be prompted to choose a bank from a list supplied each time you try. Despite this, A9play’s withdrawal is quick, easy, and convenient.

    Step 1: visit A9play and go to “My”> “Bank account.”

    Step 2: To complete the bank binding, select “Add Bank Account,” enter the account name and account number, click “Next,” click “Send Verification Code,” and fill in the verification code.

    Step 3: Choose your bank type, then input your account name and number before clicking “Next.”

    Step 4: To finalize the bank account binding, click to transmit the verification code and fill in the verification code.

  • The purpose of the Payment Pin is to keep all of our users safe.

    As a result, the payment pin serves as a secondary security code.

    You must provide your payment pin during the transfer and withdrawal process to complete the transaction.

  • If the user does not establish a payment code before transferring, the system will direct the user to do so in the following manner :

    Log into A9play, go to “My”>”Settings”>”Modify Payment Code,” and double-click the payment pin.

    The payment pin is made up of six digits. Please do not use a password that is too basic to safeguard your account.

  • At our online casino, players can obtain chips through the system and are computed using the refund from your downlink players’ bets as well as your overall bets.

    You can also obtain a chip using the game platform “A9play.” A9play will surprise gamers with a plethora of PRIZES on occasion.

    You will receive a rebate for the chips, but you will not be able to cash them out. Nonetheless, the prize will be promptly converted into your gaming credit as long as it is a valid bet of a doubled-up sum.

    Between 15:00 and 16:00 (GMT + 8), the chips will be immediately credited.